products and services

One thing you can count on. Whatever your business needs are today, they won’t be the same tomorrow. This is particularly true when dealing with e-commerce.

The UtilityOne Platform

UtilityOne created its e-commerce platform to provide you with maximum flexibility. It is organized around core business functions, each containing various software modules. You may select one of the Suite options or you may choose to mix and match the modules. The choice is yours. All modules can integrate fully into your IT system and can be customized to meet any unique applications you may have.

Basic Suite
Establish your e-commerce presence to your customers quickly and give them the tools they need to sign-up for products and services, to view their bills and to manage their online accounts.
Advanced Suite
Take the Basic Suite and add three modules that improve your back office support; these modules are designed to optimize the management of your Customer Service, Promotions and Web Content functions.
Deluxe Suite
All eleven U1 modules form a fully integrated e-commerce package of products/services that provide a seamless experience for your customers and streamline business processes for you.

Project Assessment
Getting started is easy. To help you determine your needs, we will investige how the UtilityOne platform will fit into your organization. Within three business days, you will have an estimate of effort, resources, costs and timing.

Integration
UtilityOne’s staff is skilled in the process discipline necessary for smooth integration of the e-commerce platform with your legacy systems.

The UtilityOne modules are described in greater detail. To view a demonstration of the UtilityOne platform in action, contact us for access.

Support

While the UtilityOne platform covers the core business functions, you may have special requirements not addressed in our standard offerings. We offer support services, including custom development, system implementation, ad hoc consulting, onsite support, and training.

Supplemental Software

Our value added software, Cyberstat, the Lighting Efficiency Solution, and Energy Information Services, offers your customers greater control over their energy use.