0 UtilityOne -  logo and link to the website
welcome
residential demonstration
business demonstration
language localization
other cross-branded sites
customer management tool
Version 2.0
September 2001
  
 

WELCOME to a guided tour of UtilityOne's software capability!

UtilityOne, LLC, is a recently formed subsidiary of FirstPoint Energy Corporation. UtilityOne was one of the first platforms on the scene to provide e-commerce business functionality, designed specifically for the energy industry, connecting utilities worldwide to their customers.

The software modules from this platform are now available on a licensed basis, allowing utilities to rapidly deploy Internet capability providing customers with new services, enhancing customer loyalty and entering new markets.

UtilityOne's software has been proven and tested in such deregulated states as California, Pennsylvania and Massachusetts. In these tough environments, the product successfully provided more than 50,000 customers a seamless experience with sign-up, billing, bill presentation, payment collection and customer center capabilities.

The UtilityOne platform architecture has been updated to take advantage of the latest, most flexible, Java technologies. The inherent flexibility of the software architecture allows utilities to rapidly deploy a fully operational and integrated Internet capability providing customers with new services, enhancing customer loyalty and entering new markets.

UtilityOne's e-commerce platform is available on a licensed basis, with integration, customization and enhancement services available from the experienced UtilityOne team. Utilities can select the software modules needed today, with the option to add additional modules, customize functionality to their specific needs or create new functionality as desired.

This site demonstrates some of the robust capabilities of the UtilityOne software that can provide you bottom-line and enhanced customer satisfaction results while creating in-roads into the utility and non-utility market segments. We have provided you with a script (a Word formatted document) to guide you through the features and functionality of these sites. Please print it out and take our tour!

See what UtilityOne can do for you.

 

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residential demonstation: Suburban Gas & Electric

For purposes of this demonstration, this fictional company sells electricity and gas, as well as long distance, DSL, and dial up Internet access service. You may complete a signup and view the "Your Account" area. You may also view demonstrations of our Lighting Efficiency Solution and of the Energy Efficiency Services application.

The Lighting Efficiency Solution (LES) provides an online tool to define current lighting and automatically identify opportunities for improved energy efficiency resulting from lighting upgrades. Potential savings and return on investment estimates are provided in real time. There is an LES demonstration available, with its own script (a Word formatted document) that you can print out.

Through Teldata Solutions (another subsidiary of our parent company, FirstPoint Energy Corporation), the Energy Efficiency Services (EIS) application makes online energy consumption monitoring and analysis available.

This site will open in a new window. If you have not already done so, please print out the script (a Word formatted document) to guide you through the features and functionality of our demonstration sites.


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language localization: Gaz de France/Electricité de France

The content for this demonstration site is displayed, by default, in French, but the customer is offered the option of viewing the content in Italian or (American) English instead.

This site will open in a new window. If you have not already done so, please print out the script (a Word formatted document) to guide you through the features and functionality of our demonstration sites.


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other cross-branded sites

Our tools make it easy to support multiple brands simultaneously. In addition, extensive redesign of a site is facilitated, as display elements are separated from functionality. This sampling of sites built using the UtilityOne platform gives a very modest overview of the variations that can be supported using our tools "out of the box".

This site will open in a new window. If you have not already done so, please print out the script (a Word formatted document) to guide you through the features and functionality of our demonstration sites.


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lighting efficiency solution

This value-added application can show your medium to large business customers how lighting retrofits can improve their energy efficiency and reduce their costs.

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energy information service

Help your customers take still greater control of their energy use by making these tools available to them.

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customer management tool

Our customer management tool gives your Customer Service Representatives (CSRs) access both to the customer's account information as the customer sees it and to specialized functions to manage the accounts.

This site will open in a new window. If you have not already done so, please print out the script (a Word formatted document) to guide you through the features and functionality of our demonstration sites.


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business demonstration: Suburban Gas & Electric

We can support commercial and industrial accounts, as well as residential.

This site will open in a new window. If you have not already done so, please print out the script (a Word formatted document) to guide you through the features and functionality of our demonstration sites.


FirstPoint Energy Corporation -  logo and link to website